Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

• USPS

• UPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will wait until everything is ready and ship all your products at one time.

Returns, Refunds and Exchanges

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email info@ar500customtargets.com to request a refund and we will assign you a tracking #.

2. Mail your returned item to:

AR 500 Custom Targets

Returns Department Tracking #

12 Winkler Rd.

Sidney, NY 13838

3. Include in your package a signed letter stating the reason for your return and the original receipt.

4. We will send you a Return Authorization Number to reference the tracking of the return.

Return Exceptions

1. We do not allow returns for a product the buyer does not like or does not want. There must be a defect.

2. Packaging cannot be damaged, and if it is AR 500 Custom Targets may not accept the return and/or pay for the shipping.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

Exchanges are not accepted and will not be done by AR500 Custom Targets.